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Shipping & Returns

Shipping

Every watch on our site is in stock and generally ships out within several business days of receipt of your order and settlement of payment.

For domestic U.S. customers, we offer free shipping via FedEx Second Day insured shipping. We can ship your watch to whatever address you designate, but you must be able to sign for the package. We cannot deliver to P.O. Boxes, or to APO/FPO addresses.

For international customers, we use Fedex International Priority shipping. We will ship your watch soon after your order is processed. Shipping charges vary by country, and there are no extra charges for shipping to certain countries.  Before ordering, please contact our Client Services team at (800) 514-3750 to determine  any shipping charges to your country. Please note that international customers must also pay any customs fees, taxes, and other similar charges, which will vary based on their country.

We will send an email notification with tracking information once your package has shipped. You can also contact us during our normal business hours of 8:30 to 6:00 pm EST to receive shipment information at info@crownandcaliber.com or call us at (800) 514-3750.

Still have questions? Visit our FAQ page.

Returns

All items in The Heuer 100 are being sold “as is” and, therefore, will be final sale, no returns or exchanges accepted.

"As Is"

Overhaul is recommended at the buyer’s expense. Long-term precision and regularity cannot be guaranteed. Size and weight may deviate from the manufacturer’s indication. All watches are hand-measured and weighed.

Conditions may not specify mechanical replacements or imperfections to the movement, case, dial, pendulum, separate base(s) or dome. Watches with water resistant cases may have been opened to inspect the movements; however no warranty is given that the watch(es) are currently water resistant.

We do not warranty nor guarantee the authenticity of any individual component parts, including wheels, hands, crowns, crystals, screws, bracelets, leather bands, and strap hardware, as repairs, restoration, and other subsequent work may have resulted in the replacement of original parts.

Timepieces often contain extremely complex, fine, and rare mechanisms, as such, buyers should be aware that a general service, battery change, or further repair work, which is the sole responsibility of the buyer, may be necessary. No warranty of representation is made that any watch, clock, or timepiece is in working order and no catalog description of any lot should be interpreted as stating the aforementioned.

Condition reports are only for general guidance and may or will not specify mechanical replacements or imperfections.

Please be advised that certificates are not available unless otherwise specifically stated. Prospective buyers acknowledge the aforementioned paragraphs and accept responsibility for investigating and inspecting to satisfy themselves of the lots in which they may be interested.